Your privacy rights: access, export and correction
Last updated
You have the right to access, correct, export, and delete your data; we handle privacy requests within 30 days.
How it works
- Just want your meals? In the app, go to Settings (via your profile photo in the top right) → Account → Data and tap Export my meals. Your food diary is prepared as a JSON file you can share or save.
- For a full copy of all your personal data (access, GDPR Art. 15) or a complete data export, email privacy@moveno.co or open a support request.
- To correct incorrect profile data yourself, edit your profile fields in the app.
- For corrections you cannot make in-app, email privacy@moveno.co.
- Moveno responds to your request within 30 days.
Good to know
- Your rights cover: access, rectification (correction), erasure, data portability, and withdrawal of consent.
- The app has one self-service export: Export my meals (Settings → Account → Data). It gives you your food diary and needs a verified email address.
- A full copy of all your personal data (in JSON format) is handled on request via privacy@moveno.co or a support request — that complete export is not a button in the app.
- That full export includes your profile, meals, daily summaries, weight entries, food corrections, your own food overrides, your frequent foods, and your consent records.
- Marketing consent is withdrawn via Cookie Settings; health-data consent is withdrawn by deleting your account.
- Contact for all privacy requests: privacy@moveno.co; response within 30 days.
Common questions
How do I get a copy of all my data? Email privacy@moveno.co or open a support request — the full export is provided in JSON on request.
Is there an export button in the app? Yes, for your meals: Settings → Account → Data → Export my meals. Everything else goes through privacy@moveno.co.
How do I correct incorrect data? Edit your profile in the app, or email privacy@moveno.co for anything you can't change yourself.
How long until I get a response? Within 30 days.
How do I withdraw my consent? Marketing via Cookie Settings; health data by deleting your account.