Deleting your account and data

You can delete your account yourself in the app; this is your right to erasure (GDPR Art. 17).

How it works

1. Open the account/settings menu in the app and choose 'Delete account', or request deletion via privacy@moveno.co.
2. Confirm the deletion when prompted.
3. Your account and associated data are removed, including your stored images (meal photos, profile photo, and any food-correction photos).

Good to know

• Self-service deletion is available directly in the app (GDPR Art. 17).
• Deletion removes your profile, meals, summaries, weight entries, corrections, and your stored images in EU storage.
• Consent records are an exception: they are not erased but anonymised (your user ID is detached) and retained as a 5-year audit trail, as GDPR requires.
• Deleting your account is also how you withdraw consent for processing your health-related data.
• Deleting your account does not cancel a paid subscription — manage or cancel your subscription in your iOS or Android system settings.
• If you are a Founders subscriber, the lifetime 'Founder' badge is only ever cleared by account deletion.

Common questions

How do I delete my account? Use the 'Delete account' option in the app, or email privacy@moveno.co.

If I delete my account, is my subscription cancelled too? No — cancel the subscription separately in your iOS or Android settings.

What exactly gets deleted? Your profile, meals, summaries, weight, corrections, and images; consent records are anonymised, not deleted.

Can I recover my data after deletion? No — deletion is permanent.

How do I withdraw consent for my health data? Delete your account — that is the withdrawal mechanism for health-data processing.