Terms of Service
Last updated: February 5, 2026
These terms of service ("Terms") apply to the use of the Moveno website and the Moveno app ("Service"), operated by Moveno ("we", "us", "our"), based in the Netherlands.
By using our Service, you agree to these Terms. Please read them carefully.
1. Definitions
- Service: the Moveno website (moveno.co) and the Moveno mobile application
- User: any person who uses the Service
- Account: the personal account you create to use the Service
- Content: all data you upload or enter, including photos and food logs
2. Use of the Service
2.1 Eligibility
You must be at least 16 years old to use the Service. By creating an account, you confirm that you meet this age requirement.
2.2 Account
- You are responsible for keeping your login credentials confidential
- You are responsible for all activities on your account
- Report unauthorized use immediately via support@moveno.co
2.3 Permitted use
You may only use the Service for personal, non-commercial purposes. You are not allowed to:
- Use the Service for illegal activities
- Circumvent or disrupt the security of the Service
- Reverse-engineer or decompile the Service
- Use automated systems (bots, scrapers) on the Service
3. Waitlist (pre-launch)
During the pre-launch phase, you can sign up for our waitlist by providing your email address. We will only use this to notify you about the launch of Moveno. You can unsubscribe at any time.
4. Subscriptions and payment
4.1 Free trial
All subscriptions start with a 14-day free trial. You have full access to all features during the trial period.
4.2 Pricing
| Subscription | Price | |-------------|-------| | Weekly | €2.99 per week | | Monthly | €7.99 per month | | Annual | €49.99 per year |
Prices are subject to change. Existing subscribers will be notified at least 30 days in advance of any price changes.
4.3 Payment and renewal
- Payments are processed through the App Store (Apple) or Google Play Store
- Subscriptions renew automatically unless you cancel
- You can cancel via the App Store or Google Play Store settings
4.4 Right of withdrawal
You have the right to withdraw your subscription within 14 days of purchase, in accordance with European consumer protection law. This does not apply if you have fully used the Service with your express consent.
5. Intellectual property
5.1 Our rights
The Service, including the software, design, texts, and the "Moveno" brand name, is our property and is protected by copyright and other intellectual property rights.
5.2 Your content
You retain all rights to the content you upload (such as photos). By uploading content, you grant us a limited license to process it for delivering the Service (such as recognizing food via AI).
6. AI and nutrition data
6.1 Not medical advice
The Service does not provide medical, nutritional, or dietary advice. The nutrition values we display are estimates based on our nutrition database and AI recognition. Always consult a doctor or dietitian for medical advice.
6.2 Accuracy
While we strive for accurate nutrition values, we cannot guarantee 100% accuracy. AI recognition may contain errors, and portion sizes are estimates.
7. Availability
We aim to keep the Service available 24/7, but we do not guarantee uninterrupted availability. We are not liable for damage resulting from temporary unavailability.
8. Liability
8.1 Limitation
To the extent permitted by law, our liability is limited to the amount you have paid to us in the past 12 months.
8.2 Exclusion
We are not liable for:
- Indirect damage, consequential damage, or lost profits
- Damage caused by incorrect nutrition values or AI recognition
- Damage resulting from unauthorized use of your account
- Damage caused by force majeure
9. Termination
9.1 By you
You can delete your account at any time via the app settings or by contacting support@moveno.co.
9.2 By us
We reserve the right to suspend or terminate your account in case of:
- Violation of these Terms
- Abuse of the Service
- Unlawful activities
10. Changes
We may update these Terms from time to time. In case of substantial changes, we will notify you at least 30 days in advance via email or the app. Continued use after the change constitutes acceptance.
11. Governing law
These Terms are governed by the laws of the Netherlands. Disputes will be submitted to the competent court in the Netherlands.
12. Contact
Questions about these Terms? Contact us at:
- Email: hello@moveno.co
- Support: support@moveno.co