Signing in and out

Last updated

Sign in once and you stay signed in until you sign out yourself — your data travels safely with you.

How it works

Signing in

  1. Open Moveno and tap "I already have an account" on the welcome screen. (You can also tap "Already have an account? Sign in" at the bottom of the account screen.)
  2. Choose how to sign in: "Continue with Apple", "Continue with Google", or — under "or with email""Sign in with email".
  3. Signing in with email? Enter your email address and password, then tap "Sign in".

If you've already finished onboarding, you go straight to your dashboard. If you're new, you're guided through setup.

Signing out

  1. Go to Settings (via your profile photo in the top right).
  2. Scroll to the bottom of the screen.
  3. Tap "Sign out".

Good to know

  • You can sign in with Apple or Google, or with your email address and password. If you sign in with Apple or Google you don't have a Moveno password: your sign-in runs through that provider.
  • Your session is stored encrypted on your device (iOS Keychain / Android Keystore).
  • You stay signed in, even after restarting the app, until you explicitly sign out.
  • Signing out only clears your local session and cached data — not your account.
  • You can only ever access your own data; all connections are encrypted (TLS 1.3).

Common questions

I keep getting sent back to the welcome screen. That happens when you're not signed in. Tap "I already have an account" and log in.

I forgot my password. Use "Forgot password?" on the sign-in screen. See Reset your password. If you sign in with Apple or Google you don't have a Moveno password, so this doesn't apply to you — just use the same button as always.

After signing out my data looked gone. Signing out only clears the local copy. Sign back in and everything reappears.

Where is the sign-out button? In Settings (via your profile photo in the top right), at the bottom of the screen.

Still need help?

Can't find what you're looking for? Create a ticket or email us, and we'll help as soon as we can.

We typically reply within 1-2 business days.

Prefer from the app?

You can also open a ticket directly from the Moveno app via Help & support — your details are already filled in.