Signing in and out

Last updated

Sign in once and you stay signed in until you sign out yourself — your data travels safely with you.

How it works

Signing in

  1. Open Moveno and tap "Ik heb al een account" (I already have an account) on the welcome screen. (You can also tap "Al een account? Inloggen" at the bottom of the account screen.)
  2. Enter your email address and password.
  3. Tap "Sign In".

If you've already finished onboarding, you go straight to your dashboard. If you're new, you're guided through setup.

Signing out

  1. Go to the Profile tab.
  2. Scroll to the bottom of the settings screen.
  3. Tap "Sign Out".

Good to know

  • Your session is stored encrypted on your device (iOS Keychain / Android Keystore).
  • You stay signed in, even after restarting the app, until you explicitly sign out.
  • Signing out only clears your local session and cached data — not your account.
  • You can only ever access your own data; all connections are encrypted (TLS 1.3).

Common questions

I keep getting sent back to the welcome screen. That happens when you're not signed in. Tap "Ik heb al een account" and log in.

I forgot my password. Use "Forgot password?" on the sign-in screen. See Reset your password.

After signing out my data looked gone. Signing out only clears the local copy. Sign back in and everything reappears.

Where is the sign-out button? On the Profile tab, at the bottom of the settings screen.

Still need help?

Can't find what you're looking for? Create a ticket or email us, and we'll help as soon as we can.

We typically reply within 1-2 business days.

Prefer from the app?

Soon you'll be able to open a support ticket directly from the Moveno app, with your details already filled in.