Your free trial and the paywall

Last updated

You start with 7 days of full Premium, completely free. After that you choose a subscription to keep going — your data stays either way.

How it works

  1. Create your account and answer the onboarding questions.
  2. On the final screen, tap Start 7-day free trial.
  3. Start using the app — every Premium feature is unlocked for 7 days.
  4. When you have 3 days or fewer left, a reminder banner appears on your dashboard so you can subscribe before access ends.

Good to know

  • The trial lasts 7 days and starts automatically when you finish onboarding.
  • You don't need a credit card or any payment details to begin.
  • The trial does not auto-renew and never charges you — it simply ends after 7 days.
  • You get full feature access during the trial — nothing is limited or graduated.
  • There is no free version. After the 7 days a paywall appears and you need a subscription to continue.
  • The paywall offers four actions: Subscribe, Restore purchases, Delete account and Sign out.
  • Note: Delete account removes your Moveno data but does not cancel a paid store subscription — cancel that in your Apple/Google settings (see Manage, cancel or restore your subscription).
  • Nothing is deleted when your trial or subscription ends. Your meals, weight and history are kept.
  • Subscribing later instantly restores full access to your existing data.

Common questions

Do I really get a free trial? Yes. Every new account automatically gets 7 days of full Premium after onboarding, with no payment details.

Will I be charged automatically when the trial ends? No. The trial does not renew and costs nothing. It ends after 7 days, and only then do you decide whether to subscribe.

How many days do I have left? From 3 days before the end, your dashboard shows a banner: "{{count}} days of Premium left. Keep your access."

My trial ended and I can't use the app. On the paywall, tap Subscribe to choose a plan, or Restore purchases if you've already paid. Your data is waiting once access is restored.

I subscribed but still see the paywall. Tap Restore purchases on the paywall. If that doesn't work, close and reopen the app, or contact support@moveno.co.

Still need help?

Can't find what you're looking for? Create a ticket or email us, and we'll help as soon as we can.

We typically reply within 1-2 business days.

Prefer from the app?

You can also open a ticket directly from the Moveno app via Help & support — your details are already filled in.