Cookie and privacy preferences on the website

Last updated

On the Moveno website you decide which cookies to allow. No analytics or marketing scripts load until you've made a choice.

How it works

  1. On your first visit, a cookie banner appears. Take a moment to read it.
  2. Choose whether to accept or decline the Analytics and Marketing categories. Necessary cookies are always on, because the site needs them to work.
  3. Save your choice.
  4. Want to change it later? Scroll to the footer and click Cookie settings to reopen your preferences and update them.

Good to know

  • There are three categories: Necessary (always on), Analytics, and Marketing.
  • Analytics consent controls Google Analytics and PostHog. Marketing consent controls the Meta and TikTok advertising pixels.
  • Your choice is stored in a cookie for up to 365 days.
  • Nothing tracking-related loads before you give consent.
  • If you withdraw consent, the relevant scripts stop and analytics tracking resets, in line with GDPR Article 7(3).
  • The full privacy policy is at moveno.co/privacy and the terms at moveno.co/terms.

Common questions

The banner keeps reappearing. Your browser may be blocking the consent cookie, or you cleared your cookies. Without that cookie, your preference can't be remembered.

I want to withdraw my consent. Click Cookie settings in the footer and decline the categories you no longer want.

Why am I not being tracked? That's expected if you declined Analytics and Marketing — only necessary cookies remain.

I have privacy questions. Read the privacy policy at moveno.co/privacy or email privacy@moveno.co.

Other questions? Email support@moveno.co.

Still need help?

Can't find what you're looking for? Create a ticket or email us, and we'll help as soon as we can.

We typically reply within 1-2 business days.

Prefer from the app?

Soon you'll be able to open a support ticket directly from the Moveno app, with your details already filled in.